Careers. Operators wanted.
We hire people who could do the work themselves. Every leader spends time on the floor.
- 01
Operator-grade
We hire people who have run the work themselves, not just managed it from a deck.
- 02
Plain-spoken
If you cannot explain the work to a smart 12-year-old, we will not hire you for it.
- 03
Outcome over hours
Measured by what shipped, not by how warm the seat was.
- 04
On-the-floor leadership
Every manager spends time on the line. Every quarter. No exceptions.
Run a 30-seat CX pod for a publicly listed SaaS client. Own SLAs, QA scoring, hiring and weekly business reviews.
Requirements- +BPO leadership
- +SaaS support
- +QA frameworks
- +English C1+
Document handling, KYC and claims processing for a fintech client. Strong attention to detail, audit-ready workflows.
Requirements- +KYC
- +Excel · SQL basics
- +Detail-oriented
- +Shift work
Pipeline-grade outbound for B2B SaaS. ICP-tuned playbooks, CRM hygiene, paid on performance.
Requirements- +Outbound
- +CRM
- +Cadence tools
- +Excellent writing
Engineering-literate support for a connected hardware client. Read logs, write postmortems, ship runbooks.
Requirements- +Linux basics
- +API debugging
- +On-call rotation
- +Postmortems
Design and run QA scoring across 80+ agents. Build dashboards leadership actually reads.
Requirements- +QA frameworks
- +Coaching
- +Data viz
- +Calibration
Send us your work. Resumes optional.
Tell us what you have run, what you would run again, and what you would never run again. A senior operator will read every line.